Rule # 8  (page 1)

Providers must have accurate, up-to-date knowledge of

▪ clinical practices,
▪ treatments,
▪ holistic healing methods, and
▪ complementary methods.

This knowledge empowers us, as well as the professional, in making sound decisions as partners, with full understanding of the risks and possible outcomes.

All different modes of care should be explored and learned -

so that we do not have to "settle" for services that have not worked for us in the past.

There are some very helpful, alternative, and/or holistic ways in which to get well, and stay well.

Additionally, it must be understood that knowledge does not just come from books and research;

 knowledge, too, comes
from us:

▪ our stories,
▪ our experiences,
▪ our failures, and
▪ our successes.

Part of a knowledge-based service approach includes the professionals gaining knowledge and understanding about-

1. what we already know about ourselves,

2. our experiences with medications and services,

3. our culture. etc.

Maintaining this kind of asking stance promotes greater sensitivity towards all parties.

It promotes respect,
which is essential to a

 supportive, healing relationship.

Both life experience and qualitative research should be considered valuable evidence to support or denounce a particular practice and/or service.

Some of us believe that knowledge in mental health services is built upon

1. the bias, and

2. the preconceived notions of whomever builds that knowledge base, and

3. those who perpetuate it.

We are not asking providers that the only knowledge considered be that of Peers, but that

the knowledge and experiences of Peers
must be considered equally as valuable as book knowledge, and scientific research.

Additionally, knowledge of what experience proves ineffective for us is also valuable, as it aids in understanding what doesn't work, and

creates an opportunity for quality improvement.

patient rights education, and

sharing knowledge which is offered in the spirit of genuine informed choice,

reduces coercion, and promotes trust.

 rule 8: page 2 next